Case studies

London Elections– Success Story of “extreme” Outsourcing by Indra

London’s regional government, the Greater London Authority (GLA), awarded Indra the technological development contract for the Mayor of London and London Assembly last elections, a contract worth over £4M (over €6M).  According to Anthony Mayer, Greater London Returning Officer, this process is “the UK’s most complex and largest electoral event”. This contract reinforced Indra’s presence in the British market.
Indra rolled out its e-counting technology system for which there were almost 6 million eligible voters. The London count was centralised in three count centres and the ballots were electronically tallied in an automated process.

Indra set up a Centre for Electoral Excellence in the heart of London. The resulting system guaranteed the reliability and quality of the electronic counting process, destined to become a global benchmark thanks to its ability to process over 1 million paper ballots per hour.

According to Anthony Mayer, Greater London Returning Officer, “we have selected Indra as our technology provider based on our conviction that together we will ensure that the May elections will be a success in terms of quality, accuracy and efficiency”.

Indra’s track record spans participation in over 300 electoral processes worldwide (Spain, France, Norway, Portugal, the US, Argentina,
Colombia, Ecuador, etc.), bringing over 2 billion voters to the polls. In addition, the company is a pioneer in the use of new technologies such as the use of PDAs in Spain or the electronic vote in France.

 

Olympic Games by Atos Origin

Atos Origin provides a complex mix of people, process and information technology systems that support the Olympic Games, base on Spanish capabilities. The Group develops implements and manages a critical, but invisible, IT system allowing Atos Origin to be in the competition since Salt Lake 2002, Athens 2004, Torino 2006, Beijing 2008, Vancouver 2010 all the way to London 2012, Sochi 2014 and Rio de Janeiro 2016.

“Today, technology has become crucial for the success of the Olympic Games. Atos Origin’s long-term commitment to implementing and integrating the technology consortiums behind each organizing committee is essential to bringing the Olympic Games to the world. Our Worldwide IT Partner has facilitated a flawless delivery of IT systems and we are confident that Atos Origin will do an outstanding job for the Beijing 2008, Vancouver 2010 and London 2012 Olympic Games. ”
 

Jacques Rogge, President of the International Olympic Committee.

As the Olympic Games’ IT integrator Atos Origin is responsible for the design, build and operation of the IT infrastructure. Atos Origin designs and builds two main IT systems to run the Games: Games Management Systems & Information Diffusion Systems. Atos Origin prevents viruses and hackers during the Olympic Games ensuring that there is no disruption and that the results are relayed to the world and to the media accurately and on time.

Massive IT infrastructure:

  • Fully redundant data network
  • 1,000 servers
  • 1,000 network & security devices
  • 10,000 computers
  • 4,000 printers
  • 5,000 result system terminals, including:
    • 2,500 CIS terminals (Commentator Information Systems)
    • 2,500 Intranet terminals (INFO2008)
  • 200,000 hours of testing

 

Danone by Tecnocom

Danone Sources Process Expertise For Business Intelligence

Danone, an international food manufacturer headquartered in France underpins its IT strategy with global delivery. The firm runs a captive center in India and engages with a third-party vendor for IT services (Level 2 support from the Philippines). It took the tactical decision to investment in Spain five years ago. The firm saw Spain as a potential center of business intelligence (BI) expertise to support pan European operations after seeing several vendors’ source BI expertise by opening R&A laboratories in the country and seeing the high quality of the local IT labor pool supplied by Spanish universities.

The firm now runs all pan-regional business intelligence activities from an outsourced center located in Barcelona which is currently serving more than 30 countries.

The center provides daily sales analysis at the micro-strategy level, but more importantly, best in class information at the executive level to guide strategic product decisions that ultimately drive customer satisfaction.
“We are very happy with the business analysts that we have in Spain, and the work they do for us is world-class”.
(Toni Velazman, Information Systems South Europe and BI Competence Center Director Danone)