The interest in innovation as a strategic business imperative has exploded in recent years, and many executives now recognize it as a one of their top management priorities. Despite this interest, however, many IT professionals are frustrated by their efforts to increase levels of innovation within their service provider relationships. In this webinar, Forrester Senior Analyst Chris Andrews will provide guidance on defining and communicating innovation objectives with service providers -- and highlight best practices on measuring innovation contributions from strategic supplier relationships.
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