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By Dan Berthiaume
Despite public complaints from economic experts and politicians that offshore IT and BPO is costing American jobs, new data indicates that at least in the case of the US technology industry, offshoring is in the midst of a long-term decline. Results of the recent annual Technology Outlook Survey from consulting firm BDO USA indicate that only 32% of US technology firms are outsourcing manufacturing and services overseas.
Telecom Lead Europe: O2 Health announced the launch of Help at Hand, a mobile telecare service, which expands telecare support beyond the boundaries of the home giving people with long term conditions the freedom, reassurance and support they need to go about their daily lives -outside of their immediate care environment.
I’m currently working on a report entitled “IP-Based Solutions Will Transform The Global IT Services Industry.” In a nutshell, I believe that the business model of IT services firms (consulting firms, systems integrators, and outsourcing firms) will transform from a traditional human capital-intensive model to a software capital-intensive model over the next five years. As I will detail in my report, I believe this transformation will have far-reaching implications on the IT services firms’ organizations, including their sales, marketing, portfolio management, and delivery capabilities.
Outsourcing Clients Face Tough Choice: White Box or Black Box?
The thing about a double, whether an espresso or a recession, is that it implies that the second experience is the same as the first – and that’s a mistake, says Fiona Czerniawska, co-Founder of Source.